Privacy Policy

Introduction

At East Coast Scoot, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and purchase our products. By using our website, you consent to the practices described in this policy.   

  • We may collect the following types of personal information from you:   

    • Personal Identification Information: Name, email address, phone number, and mailing address.   

    • Payment Information: Credit card details or other payment information.   

    • Order Information: Products purchased, order dates, and transaction details.   

    • Technical Information: IP address, browser type, operating system, and browsing behaviour on our website.   

    • Communication Information: Any communications you have with us, including emails and phone calls. 

  • We use the collected information for various purposes, including:    

    • Processing Orders: To process and fulfil your orders, including shipping and handling returns.   

    • Customer Service: To provide customer support and respond to your inquiries.   

    • Marketing: To send promotional materials, newsletters, and other communications related to our products and services.   

    • Improving Our Website: To analyse usage and improve our website, products, and services.   

    • Legal Compliance: To comply with legal obligations and protect our legal rights.

  • We may disclose your personal information to third parties in the following circumstances: 

    • Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, marketing, and other business operations. 

    • Legal Requirements: We may disclose your information to comply with legal obligations, respond to legal requests, or protect our rights and property.    

    • Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new owner.  

  • We implement reasonable security measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.   

  • You have the following rights regarding your personal information:   

    • Access: You can request access to the personal information we hold about you.   

    • Correction: You can request corrections to your personal information if it is inaccurate or incomplete.   

    • Deletion: You can request the deletion of your personal information, subject to certain legal restrictions.   

    • Opt-Out: You can opt-out of receiving marketing communications from us at any time. 

  • Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and personalise content. You can control cookie preferences through your browser settings.

  • Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.   

  • We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.   

  • If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:   

    East Coast Scoot   

    Email: sales@eastcoastscoot.com.au   

    Phone: 0477 468 013   

    By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.